Privacy Policy
Last Updated: January 8, 2026
Your privacy is critically important to us. This policy outlines how Euron collects, uses, and protects your personal information.
Summary
Euron is committed to protecting your privacy. We collect only the information necessary to provide our services, never sell your data, and give you full control over your information. We comply with GDPR, CCPA, and other international privacy regulations.
1Information We Collect
1.1 Information You Provide
- Account Information: Name, email address, phone number, password, and profile photo when you create an account
- Educational Content: Courses, videos, documents, quizzes, and other materials you upload to the platform
- Payment Information: Billing address, payment method details (processed securely through third-party payment processors)
- Business Information: Institute name, branding materials, tax information, and business documents
- Communications: Messages, support tickets, feedback, and correspondence with our team
1.2 Information Collected Automatically
- Usage Data: Pages visited, features used, time spent, click patterns, and navigation behavior
- Device Information: IP address, browser type, operating system, device identifiers, and screen resolution
- Cookies & Tracking: Session cookies, analytics cookies, and preference cookies (see Cookie Policy)
- Performance Metrics: Platform performance, error logs, and system diagnostics
1.3 Information from Third Parties
- Social Media: If you connect social accounts, we may receive profile information
- Payment Processors: Transaction confirmations and payment status from Razorpay, Stripe, PayPal
- Analytics Partners: Aggregated usage statistics and demographic insights
2How We Use Your Information
Service Delivery
- • Provide, maintain, and improve the Euron platform and services
- • Create and manage your account, courses, and content
- • Process payments and manage subscriptions
- • Enable communication between educators and students
- • Deliver customer support and respond to inquiries
Security & Fraud Prevention
- • Detect and prevent fraudulent activities, abuse, and security threats
- • Verify identity and authenticate access to accounts
- • Monitor platform integrity and investigate violations
- • Comply with legal obligations and enforce our Terms of Service
Analytics & Improvement
- • Analyze usage patterns and user behavior to improve features
- • Conduct research and development for new products
- • Generate aggregated, anonymized statistics and insights
- • Optimize platform performance and user experience
Communications
- • Send service updates, security alerts, and administrative messages
- • Provide product announcements and feature updates
- • Send marketing communications (with your consent)
- • Respond to comments, questions, and support requests
3How We Share Your Information
We do not sell your personal information. We only share your information in the following limited circumstances:
Service Providers
Third-party vendors who help us operate (hosting, payment processing, email delivery, analytics). They're bound by strict confidentiality agreements.
Legal Requirements
When required by law, court order, or government request, or to protect rights, safety, and security of Euron or others.
Business Transfers
In connection with a merger, acquisition, or sale of assets. You'll be notified and given choices about your data.
With Your Consent
Any other sharing will only occur with your explicit permission or at your direction.
White-Label Note: When you use Euron's white-label features, your students' data is controlled by you, not Euron. You are responsible for complying with privacy laws regarding your students' information.
4Your Privacy Rights
You have significant control over your personal information. Depending on your location, you may have the following rights:
Access & Portability
Request a copy of your personal data in a structured, machine-readable format.
Request Data Export →Deletion
Request deletion of your personal data (subject to legal retention requirements).
Delete Account →Object & Restrict
Object to processing or request restriction of how we use your data.
Manage Preferences →Opt-Out Marketing
Unsubscribe from marketing emails at any time via the unsubscribe link.
Email Preferences →Withdraw Consent
Withdraw consent for data processing where consent is the legal basis.
Consent Settings →How to Exercise Your Rights
To exercise any of these rights, please contact us at:
We'll respond within 30 days. You may also have the right to lodge a complaint with your local data protection authority.
5Data Security
We implement industry-leading security measures to protect your information:
Encryption
256-bit SSL/TLS encryption for data in transit and AES-256 encryption at rest
Secure Infrastructure
ISO 27001 certified data centers with 24/7 monitoring and intrusion detection
Access Controls
Multi-factor authentication, role-based access, and regular security audits
Security Certifications & Compliance
Important: No method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security. Please use strong passwords and enable two-factor authentication.
6Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this policy:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | Duration of account + 30 days | Service provision, account recovery |
| Course Content | Duration of account + 90 days | Content delivery, backup recovery |
| Payment Records | 7 years | Tax compliance, legal requirements |
| Support Tickets | 3 years | Service improvement, dispute resolution |
| Analytics Data | 2 years (anonymized) | Platform optimization, insights |
| Marketing Data | Until consent withdrawn | Marketing communications |
After the retention period, we securely delete or anonymize your data. Some information may be retained longer if required by law or for legitimate business purposes (e.g., fraud prevention).
7International Data Transfers
Euron operates globally. Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards:
Standard Contractual Clauses
We use EU-approved Standard Contractual Clauses for transfers outside the EEA
Adequacy Decisions
We transfer data to countries with EU adequacy decisions where applicable
Enterprise customers can request data residency options to keep data within specific geographic regions.
8Children's Privacy
Euron is not intended for children under 13 (or 16 in the EU). We do not knowingly collect personal information from children.
For Educators: If your platform serves students under 18, you are responsible for obtaining parental consent and complying with COPPA, FERPA, and other child privacy laws. Euron provides tools to help you manage student data appropriately.
If we learn we have collected information from a child without proper consent, we will delete it immediately. If you believe a child has provided us information, please contact privacy@euron.com.
9Changes to This Policy
We may update this Privacy Policy from time to time. When we do:
- We'll update the "Last Updated" date at the top of this page
- For material changes, we'll notify you via email or prominent notice on the platform
- We'll give you 30 days to review changes before they take effect
- Continued use of Euron after changes indicates acceptance of the updated policy
Stay Informed
Subscribe to policy updates to receive notifications when we make changes:
10Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Privacy Team
123 Tech Park, Bengaluru
Karnataka 560001, India
Response Time
We aim to respond to all privacy inquiries within 48 hours and resolve requests within 30 days as required by law.
Your Privacy Matters
We're committed to transparency and protecting your rights. If you have any concerns about how we handle your data, please don't hesitate to reach out.