Frequently Asked Questions
Everything you need to know about Euron. Can't find what you're looking for? Contact our support team.
General Questions
Euron is the world's most comprehensive white-label EdTech SaaS platform that enables educators and institutions to create, market, sell, and manage online courses with zero commission fees. We provide everything from course creation tools to AI-powered assistants, mobile apps, CRM, HRMS, and financial management—all in one integrated platform.
Euron is designed for:
- Individual Educators: Teachers, tutors, and subject matter experts wanting to monetize their knowledge
- Coaching Institutes: Small to large coaching centers looking to go digital
- EdTech Startups: Entrepreneurs building education businesses
- Universities: Educational institutions offering online programs
- Corporate Trainers: Companies providing employee training and development
Euron stands out in several key ways:
- 0% Commission: Unlike Teachable (5-10%), Kajabi (3%), or Udemy (50%), we charge zero transaction fees
- All-in-One: Complete business suite including CRM, HRMS, Financial Management—not just courses
- AI-Powered: Built-in AI assistants (EURI, AVNI) for automation and intelligence
- Mobile Apps: Your own branded Android & iOS apps (not available in most platforms)
- Complete White-Label: Remove all Euron branding—it's 100% your brand
Absolutely! We offer two ways to explore Euron risk-free: 1) Explorer Plan: Free forever with full platform access using demo data. Perfect for evaluating features. 2) 14-Day Free Trial: Available on all paid plans with no credit card required. You get complete access to create live content and test every feature before deciding.
Not at all! Euron is designed for educators, not developers. Our intuitive drag-and-drop interface, pre-built templates, and step-by-step wizards make it easy for anyone to create professional courses and manage their platform. We also provide video tutorials, documentation, and dedicated support to help you every step of the way.
You can have your basic platform up and running in under 30 minutes. This includes setting up your branding, creating your first course, and configuring payment gateways. For more advanced features like mobile apps, the process takes 3-14 days depending on app store approval times. Our onboarding team guides you through the entire process.
Pricing & Billing
Yes! This is our core promise. Unlike other platforms that take 5-30% of your earnings, Euron charges a flat monthly subscription fee with absolutely zero transaction fees or revenue sharing. You keep 100% of what you earn—forever. Whether you make ₹10,000 or ₹10,00,000, we never take a cut of your sales.
We accept all major payment methods:
- Credit/Debit Cards (Visa, Mastercard, American Express, RuPay)
- UPI (Google Pay, PhonePe, Paytm)
- Net Banking
- International Cards (for global customers)
- Wire Transfer (for Enterprise plans)
Yes, you can upgrade or downgrade your plan at any time. Upgrades: Take effect immediately with prorated billing—you only pay the difference for the remaining days in your billing cycle. Downgrades: Take effect at the end of your current billing cycle to ensure you get full value. All your data, courses, and students are preserved during plan changes.
You'll receive email notifications when you reach 80% and 95% of any limit (courses, students, AI usage, etc.). Once you hit a limit, you won't be able to add more of that resource until you upgrade. However, your existing content remains fully functional—students can still access courses, and all features continue to work. Upgrading is instant and seamless.
Yes! Annual billing saves you 20% compared to monthly billing:
- Starter: ₹2,999/mo → ₹2,399/mo (₹28,788/year)
- Growth: ₹7,999/mo → ₹6,399/mo (₹76,788/year)
- Professional: ₹14,999/mo → ₹11,999/mo (₹1,43,988/year)
- Enterprise: ₹49,999/mo → ₹39,999/mo (₹4,79,988/year)
Yes, you can cancel anytime with no penalties or hidden fees. Your platform remains active until the end of your current billing cycle. After cancellation, you'll have 30 days to export all your data (courses, student information, analytics) before your account is archived. You can reactivate anytime within 60 days by resuming your subscription.
We offer a 14-day money-back guarantee on all paid plans. If you're not satisfied within the first 14 days, contact support for a full refund—no questions asked. After 14 days, subscriptions are non-refundable, but you can cancel anytime to avoid future charges. Enterprise plans have custom refund policies discussed during contract negotiation.
Features & Capabilities
EURI Chat Assistant: An AI chatbot trained on your course content, FAQs, and platform data. It provides instant 24/7 responses to student queries about enrollment, course content, schedules, payments, and more. EURI learns from interactions and can handle 80% of routine questions automatically, escalating complex issues to human support.
AVNI Interview System: An AI-powered mock interview platform that conducts realistic technical and HR interviews. Students answer questions via video/audio, and AVNI analyzes their responses, body language, communication skills, and technical accuracy in real-time. It provides detailed feedback, scoring, and personalized improvement recommendations.
Yes! Euron supports both formats:
- Live Courses: Integrated with Zoom for real-time classes with screen sharing, breakout rooms, recording, and chat. Schedule recurring sessions, send automated reminders, and track attendance.
- Self-Paced Courses: Upload pre-recorded videos (unlimited length), create modules with drip content, add quizzes, assignments, downloadable resources, and certificates. Students learn at their own pace.
For Professional and Enterprise plans, we handle the entire app development and submission process. Android: Typically 3-5 business days from submission to live on Google Play Store. iOS: Usually 7-14 business days due to Apple's stricter review process. We manage all technical requirements, app store optimization, and compliance. Your apps are fully branded with your logo, colors, and name.
All paid plans include white-labeling:
- Custom domain (yourschool.com)
- Your logo, brand colors, and typography
- Custom email templates with your branding
- Remove "Powered by Euron" (Professional+)
- Branded mobile apps (Professional+)
- Custom SSL certificates (Enterprise)
We integrate with all major payment gateways:
- India: Razorpay, Paytm, Instamojo, CCAvenue, PayU
- International: Stripe, PayPal, Square
- Multi-currency: Accept payments in 135+ currencies (Pro+)
- Subscriptions: Automated recurring billing
- Invoicing: Automatic invoice generation with GST/tax compliance
Yes, but only through mobile apps (Professional & Enterprise plans). The mobile apps support offline video downloads with DRM protection—videos are encrypted and can only be played within the app by authenticated users. This prevents piracy while giving students the flexibility to learn without internet. Web platform requires online access for security reasons.
The Enterprise Business Suite includes professional-grade tools:
- Financial Management: Invoicing, expense tracking, P&L statements, cash flow forecasting, GST/tax filing, multi-entity accounting
- CRM: Lead capture, sales pipeline, automated follow-ups, deal tracking, customer segmentation, email campaigns
- HRMS: Employee database, attendance tracking, leave management, payroll processing, performance reviews, document management
- Password Manager: Encrypted credential storage, role-based access, team sharing, audit logs, security alerts
- Cloud Drive: 1TB secure storage, file sharing, version control, collaboration tools, advanced permissions
Technical & Integration
Absolutely. Security is our top priority:
- Encryption: Bank-grade 256-bit SSL/TLS encryption for all data in transit and at rest
- Compliance: GDPR, CCPA, and ISO 27001 compliant
- Backups: Automated daily backups with 30-day retention
- Infrastructure: Hosted on AWS/Google Cloud with 99.9% uptime SLA
- Audits: Regular third-party security audits and penetration testing
Yes! Our migration team helps you transfer all content from platforms like Teachable, Kajabi, Thinkific, Udemy, or any custom LMS. We migrate courses, videos, student data, enrollment history, and payment records. Growth+ plans include free migration assistance. Typical migration takes 3-7 days depending on data volume. We ensure zero downtime for your students.
Yes, Professional and Enterprise plans include full REST API access. Integrate Euron with your existing tools, build custom applications, automate workflows, and sync data with third-party services. Our API covers courses, students, enrollments, payments, analytics, and more. Comprehensive documentation, SDKs (Python, JavaScript, PHP), and developer support included.
Euron integrates with 100+ tools out of the box:
- Video: Zoom, Google Meet, YouTube, Vimeo, Wistia
- Email: Mailchimp, SendGrid, ConvertKit, ActiveCampaign
- Analytics: Google Analytics, Facebook Pixel, Hotjar
- CRM: Salesforce, HubSpot, Zoho CRM
- Automation: Zapier, Make (Integromat), n8n
- Communication: Slack, Discord, WhatsApp Business API
All plans include 99.5% uptime guarantee. Enterprise plans get 99.9% uptime SLA with dedicated infrastructure and priority incident response. We monitor systems 24/7, have redundant servers across multiple regions, and maintain real-time status updates at status.euron.com. In case of SLA breach, Enterprise customers receive service credits.
Yes, you own 100% of your data and can export it anytime. One-click exports available for courses (SCORM format), student data (CSV/Excel), analytics reports (PDF/Excel), and all uploaded content (videos, PDFs, images). If you cancel, you have 30 days to download everything before account archival. No lock-in—your data is always yours.
Still Have Questions?
Our team is here to help you find the perfect solution for your educational business